Q: Where do I take my vehicle for Service?

A: When service is required, you may take it to any repair shop that handles Extended Warrantee repairs. We would like to be your service provider for all your automotive needs including repairs that are covered under the Extended Warrantee you purchased. It is your responsibility to inform the repair facility of your warrantee info and give them your policy number. You can either contact our office or ensure that the respective dealer/repair shop representative contacts our office to obtain authorization for plan covered repairs prior to any repairs being started.
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Q: Do I have to pay a deductible?

A: Yes, if the contract you purchased requires a deductible for covered repairs. You pay only the plan deductible for covered repairs performed during each repair visit. If you are outside of Florida and depending on the local laws where you use your extended warranty, you may be required to pay state or local taxes in addition to the deductible amount.

Q: How do I get a rental vehicle?

A: Rental vehicles must be obtained from an authorized Dealer or a Licensed Rental Agency. Rental coverage is subject to state and local laws and policies imposed by the rental agency. The Plan is not responsible for any refusal of a rental agency to rent a vehicle to you.

Q: What if I am the second owner of the vehicle, can I still purchase an Extended warrantee?

A: Yes, it doesn't matter how many owners there have been, as long as the vehicle qualifies by age and mileage.